Answer — Exercise 9
5.4 - Speaking and writing·Navigate Pre-Intermediate B1 - Coursebook
Soru
Read the emails again and match the highlighted phrases or expressions to these func tions.
- giving background information, e.g. I bought a ...
- explaining the problem, e.g. It's the wrong size.
- saying what you want to happen next, e.g. Please send me the correct product.
- closing your email, e.g. Regards
Cevap
- I recently ordered ; I ordered
- It is completely different from the photo on the website. ; I didn’t receive the box. ; I’m afraid I’m not happy with it because ...
- Could you please send me ... ; As a result I’d like to return/get a refund.
- Yours faithfully ; Many thanks