
Answer — Exercise 5
10.3 - There's a problem·Speakout Pre-Intermediate - Students' Book
Question
- Read 1-3 below. In what situations could you use these expressions?
- Listen to the pronunciation of the sentences. Underline the stressed words. Then listen and repeat.
Answer
a)
We use the expressions to introduce a complaint.
b)
- Could you help me?
- I'm afraid I have a complaint.
- Excuse me, could I speak to the manager?