Cover of Speakout Elementary - Students' Book

Answer — Exercise 3

12.3 - Hello, I've got a problem·Speakout Elementary - Students' Book

Question

  1. Listen to three conversation extracts. Which situations from Exercise 1A are they?
  2. Cross out the incorrect alternative. Then listen and check.
  3. Match the conversation extracts 1-4 with descriptions a)-d) below.
  4. Underline the key stressed words in telephoning phrases 1-10 in Exercise 3B.

Answer

a)

  1. 2
  2. 1
  3. 1

b)

  1. I’m
  2. here
  3. have
  4. say; mobile
  5. chat
  6. hold
  7. I am
  8. answer
  9. buzz
  10. up

c)

  1. 4
  2. 3
  3. 1
  4. 2

d)

  1. It's Debbie.
  2. Is Kevin there?
  3. Could I leave a message for him?
  4. Just ask him to call me.
  5. Could I speak to customer services, please?
  6. Just a moment.
  7. Could you ring me back?
  8. Could you give me the number there?
  9. Let me check that.
  10. l'll call you back straightaway.
← Exercise 2Exercise 4 →

More exercises in 12.3 - Hello, I've got a problem

Ex. 2
Ex. 4
Ex. 5