Cover of the textbook Speakout Elementary - Students' Book

The key answer of exercise 3

The key to exercise solutions in chapter 12.3 - Hello, I've got a problem for the textbook Speakout Elementary - Students' Book with authors Frances Eales and Steve Oakes from Pearson Education

Question

  1. Listen to three conversation extracts. Which situations from Exercise 1A are they?
  2. Cross out the incorrect alternative. Then listen and check.
  3. Match the conversation extracts 1-4 with descriptions a)-d) below.
  4. Underline the key stressed words in telephoning phrases 1-10 in Exercise 3B.

Answer

a)

  1. 2
  2. 1
  3. 1

b)

  1. I’m
  2. here
  3. have
  4. say; mobile
  5. chat
  6. hold
  7. I am
  8. answer
  9. buzz
  10. up

c)

  1. 4
  2. 3
  3. 1
  4. 2

d)

  1. It's Debbie.
  2. Is Kevin there?
  3. Could I leave a message for him?
  4. Just ask him to call me.
  5. Could I speak to customer services, please?
  6. Just a moment.
  7. Could you ring me back?
  8. Could you give me the number there?
  9. Let me check that.
  10. l'll call you back straightaway.