Cover of the textbook Outcomes Upper-Intermediate - Student's Book

The key answer of exercise 10

The key to exercise solutions in chapter Writing 2 - Letters of complaint for the textbook Outcomes Upper-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Look at the advert below. Work in pairs. Make a list of things that could go wrong. Then compare your ideas in groups of four. Who had the longest list? Who has the funniest problem?

Answer

  • delivery might be late
  • the puzzle might show the wrong place or someone else's photo
  • it might be too small or have missing pieces
  • the tin might be damaged