Cover of Outcomes Upper-Intermediate - Student's Book

Answer — Exercise 3

9 - Starting out·Outcomes Upper-Intermediate - Student's Book

Question

Work in pairs. Discuss the questions.

Answer

  • Secretaries and typists used to be mostly women, and their job largely involved taking shorthand and typing, but now they are called personal assistants and their job is very different.
  • Automated telephone systems have replaced living telephone receptionists in many companies.
  • Many factory jobs are now computerised or done by machines, and many menial jobs around the office no longer exist due to computers, email and the internet.

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