Cover of the textbook Outcomes Upper-Intermediate - Student's Book

The key answer of exercise 3

The key to exercise solutions in chapter 9 - Starting out for the textbook Outcomes Upper-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Work in pairs. Discuss the questions.

Answer

  • Secretaries and typists used to be mostly women, and their job largely involved taking shorthand and typing, but now they are called personal assistants and their job is very different.
  • Automated telephone systems have replaced living telephone receptionists in many companies.
  • Many factory jobs are now computerised or done by machines, and many menial jobs around the office no longer exist due to computers, email and the internet.

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