Cover of the textbook Outcomes Pre-Intermediate - Student's Book

The key answer of exercise 5

The key to exercise solutions in chapter 12 - What a nightmare! for the textbook Outcomes Pre-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Listen to another phone call one week later. Find out.

Answer

  1. She’s calling the bank because she hasn’t received her new cards.
  2. Somebody has taken money from her account. They probably stole her card and her PIN number from the post, before they reached her.