Cover of the textbook Outcomes Pre-Intermediate - Student's Book

The key answer of exercise 7

The key to exercise solutions in chapter 12 - What a nightmare! for the textbook Outcomes Pre-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Look at this extract from an email that Bettina sent to a friend. The reported speech is in italics. Decide what you think the direct speech was.

Answer

  1. How did that happen?
  2. I have to speak to the manager.
  3. We / They sent the cards to the wrong address.
  4. There have been some security issues.
  5. (Please) change all your passwords. / You should change all your passwords.
  6. The bank will repay any money you’ve lost.