Cover of the textbook Outcomes Pre-Intermediate - Student's Book

The key answer of exercise 6

The key to exercise solutions in chapter 12 - What a nightmare! for the textbook Outcomes Pre-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Look at these two sentences from the conversations. The first is direct speech from Bettina's first conversation with the bank. The second is how she reported it. Answer the questions below.

Answer

  1. present perfect, will + infinitive
  2. past perfect, would + infinitive
  3. She told me she was very sorry. / He told me he was very sorry.