The key to exercise solutions in chapter From school to work 4-5 for the textbook Identity B1+ with authors Elizabeth Sharman from Oxford University Press
Question
Listen to an interview and answer the questions.
Answer
What do you do when a team member refuses to cooperate?
The candidate chose to describe a situation where a team member refused to play in a specific position during a football training session.
The team member was unhappy because he didn't want to be the goalkeeper again, indicating dissatisfaction with his assigned role in the team.
The candidate resolved the problem by arranging a team meeting where they discussed and agreed to try the unhappy team member in a different position.
As a result of the candidate's actions, the team member played better in the new position, the team became more united, and they won their next match.
The candidate discovered that he is very good at problem-solving, particularly in resolving team conflicts and improving team dynamics.