Cover of Outcomes Upper-Intermediate - Workbook

Answer — Exercise 4

14 - Banks and money (Part 1)·Outcomes Upper-Intermediate - Workbook

Question

Choose the correct statement in each of A's lines. Then cross out the word that isn’t needed in B's answers.

Answer

  1. A: I've been sent the wrong credit card. B: I do apologise for. There must have been some kind of mix-up.
  2. A: I only need a short-term loan. B: I'm very sorry. I'm afraid there's absolutely not nothing we can do.
  3. A: I've been trying to get cash for 20 minutes. B: I'm have really sorry. I'm afraid the system is down at the moment.
  4. A: I was told I could withdraw all the money today. B: I do apologise. I'll have a word with my manager about and see what I can do.
  5. A: I'd like to extend my overdraft. B: I'm awfully sorry. I'm afraid I'm not authorised for to make that decision.
  6. A: Why is each customer taking so long? B: I'm terribly sorry about. The computers are being very slow today.
  7. A: A thousand pounds has gone missing from my account. B: I do apologise. I'll take look into the matter at once.
← Exercise 3Exercise 5 →

More exercises in 14 - Banks and money (Part 1)

Ex. 1
Ex. 2
Ex. 3
Ex. 5
Ex. 6
Ex. 7
Ex. 8