Cover of New Total English Intermediate - Students' Book

Answer — Exercise 2

Writing bank 3·New Total English Intermediate - Students' Book

Question

  1. Read the emails of complaint below. Why is each person complaining?
  2. Read the emails and match the topics (1-3) with the paragraphs (A-C) in each email.

Answer

a)

  1. Because they haven’t received a rental DVD (two weeks after the original email) and are still paying a subscription fee.
  2. Because they missed an online delivery which was three hours late, but they were still charged.

b) (for both emails)

  1. B
  2. A
  3. C
Exercise 3 →

More exercises in Writing bank 3

Ex. 3