The key answer of exercise 2

a)

• owning a smartphone
• using social networking sites
• getting your ears pierced

b)

Caller 1

• Problem → 8-year-old daughter runs up mobile phone bill
• DJ's opinion → parents should have set guidelines before giving her the phone

Caller 2

• Problem → mother doesn't let 10-year-old daughter use social networking sites, is worried about bullying
• DJ's opinion → mother is being overprotective, should rather help daughter learn how to deal with bullying situations if they happen

Caller 3

• Problem → 12-year-old son spends too much time on the computer
• DJ's opinion → let him, he'll grow out of it, it's normal these days

Caller 4

• Problem → 13-year-old son wants to have ears pierced
• DJ's opinion → doesn't say, programme excerpt ends first