The key to exercise solutions in chapter 2.2 - You're being watched for the textbook Speakout Upper-Intermediate - Students' Book with authors Frances Eales and Steve Oakes from Pearson Education
Question
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Read the letter and answer the questions.
Put the parts of a letter of complaint a)-f) into a possible order. Then check your ideas with order in the letter above.
Answer
b)
LaGrande Travel Agency
A personal photo of her and her friends was used without her permission.
She wants the company to remove the picture to issue a public statement of their policy in relation to the use of photos.