Cover of the textbook Speakout Upper-Intermediate - Students' Book

The key answer of exercise 7

The key to exercise solutions in chapter 2.2 - You're being watched for the textbook Speakout Upper-Intermediate - Students' Book with authors Frances Eales and Steve Oakes from Pearson Education

Question

  1. -
  2. Read the letter and answer the questions.
  3. Put the parts of a letter of complaint a)-f) into a possible order. Then check your ideas with order in the letter above.

Answer

b)

  1. LaGrande Travel Agency
  2. A personal photo of her and her friends was used without her permission.
  3. She wants the company to remove the picture to issue a public statement of their policy in relation to the use of photos.

c)

  1. 3
  2. 5
  3. 1
  4. 6
  5. 4
  6. 2