The key answer of exercise 2

a)

Sentence 2 and 3 are covered in the DVD. (Sentence 1 is only partly covered. The reporter talks to local people and the designer of the building but doesn’t speak to any celebrities.)

b)

1. Why → Birmingham has a bad reputation for its architecture and wants a new image. How → by putting up buildings with unusual and modern designs.
2. She describes the city and its people as young, energetic, colourful, bold and delicate. She says they tried to make the building bold and delicate at the same time.
3. Because it brings unity, brings everybody together.
4. There are cafés, auditoriums and roof gardens. The clip also shows a variety of sitting areas.
5. It's a long bench facing the window. You can dream or chat to someone next to you.
6. Specifically, a man calls it user-friendly, a woman mentions the outside area with the balcony, and a man says it's a good place to relax and to spend the day because it's so big.

c)

1. heritage
2. investment
3. austerity
4. individual
5. user-friendly
6. especially; bit