a)
Sentence 2 and 3 are covered in the DVD. (Sentence 1 is only partly covered. The reporter talks to local people and the designer of the building but doesn’t speak to any celebrities.)
b)
- Why → Birmingham has a bad reputation for its architecture and wants a new image. How → by putting up buildings with unusual and modern designs.
- She describes the city and its people as young, energetic, colourful, bold and delicate. She says they tried to make the building bold and delicate at the same time.
- Because it brings unity, brings everybody together.
- There are cafés, auditoriums and roof gardens. The clip also shows a variety of sitting areas.
- It's a long bench facing the window. You can dream or chat to someone next to you.
- Specifically, a man calls it user-friendly, a woman mentions the outside area with the balcony, and a man says it's a good place to relax and to spend the day because it's so big.
c)
- heritage
- investment
- austerity
- individual
- user-friendly
- especially; bit