The key answer of exercise 3

1

• A: Could you ring me back, please?
• B: Of course. Can you give me your number?
• A: Yes, it's 0141 6493861.
• B: Let me check that. 0141 6493861.
• A: That's right.

2

• A: Hi, Xavier. This is Bea.
• B: Hi, Bea. How are you?
• A: I'm OK. Is Michelle there?
• B: Yes, but she's sleeping.
• A: Could / Can I leave a message for her?
• B: Of course.
• A: Just ask her to call me.
• B: OK. Bye.

3

• A: Hello. Can / Could I speak to the manager, please?
• B: Just a moment. I'm sorry, he's busy at the moment. Could you call back later?
• A: It's very important.
• B: Can I take a message?
• A: No thanks. I'll phone back later.