Cover of the textbook Speakout Advanced - Students' Book

The key answer of exercise 4

The key to exercise solutions in chapter 10.3 - Making a plan for the textbook Speakout Advanced - Students' Book with authors Antonia Clare and J. J. Wilson from Pearson Education

Question

Work in pairs and answer the questions.

Answer

  1. asking questions to find out what the other person wants and then really listening to what they say
  2. if
  3. ask about it
  4. refusing
  5. no
  6. consult a more senior colleague
  7. to keep the conversation open