The key to exercise solutions in chapter 4H - A letter of complaint for the textbook Solutions Upper-Intermediate - Workbook with authors Tim Falla and Paul A. Davies from Oxford University Press
Question
Read the task and the letter below. What three things does the writer suggest?
Answer
That the online booking system be reviewed.
That there should be more information and help for passengers when problems occur.
That there be bottled water available in extremely hot conditions.