The key answer of exercise 4
The key to exercise solutions in chapter 9G - Making a complaint for the textbook Solutions Pre-Intermediate - Workbook with authors Tim Falla and Paul A. Davies from Oxford University Press
Question
Listen again and complete the sentences with the words below. Circle the correct speaker (C - customer or SA - shop assistant) for each sentence.
Answer
- wrong; SA
- something; C
- money; C
- refunds; SA
- happy; C
- credit; SA
- receipt; SA