Cover of the textbook Outcomes Upper-Intermediate - Workbook

The key answer of exercise 6

The key to exercise solutions in chapter 16 - Business (Part 1) for the textbook Outcomes Upper-Intermediate - Workbook with authors Amanda Maris from National Geographic Learning

Question

Underline in the text the more polite ways of saying these things.

Answer

  1. I am writing to enquire about an order
  2. the operator assured me that the package had been despatched and would be with me within 48 hours.
  3. Despite repeated calls
  4. As both the price of the item and the delivery charges have been paid in full
  5. I would be grateful if you could look into the delay and make sure the watch is delivered to me within 48 hours.
  6. Please acknowledge receipt of this message. I can be contacted at the above email address.

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