Cover of the textbook Outcomes Pre-Intermediate - Student's Book

The key answer of exercise 7

The key to exercise solutions in chapter Writing 7 - Complaints for the textbook Outcomes Pre-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Cover the letter of complaint in Exercise 5. Try to complete these sentences with three words in each space. Then look at the letter again and check your answers.

Answer

  1. formal complaint about
  2. from your store
  3. the following day
  4. I was having
  5. brand new player
  6. after-sales service