Cover of the textbook Outcomes Pre-Intermediate - Student's Book

The key answer of exercise 2

The key to exercise solutions in chapter 2 - Can I help you? for the textbook Outcomes Pre-Intermediate - Student's Book with authors Hugh Dellar and Andrew Walkley from National Geographic Learning

Question

Listen to five conversations. Match each conversation (1-5) to one of the situations below and answer the question.

Answer

  • Conversation 1 → b – They let the other person go first in the queue.
  • Conversation 2 → e – Would you like it wrapped? 
  • Conversation 3 → a – It was damaged (a button was loose).
  • Conversation 4 → c – There was no-one to serve them. / They had to wait a long time.
  • Conversation 5 → d – Do you have it in a smaller size?