The key answer of exercise 2

Picture a:

• They are in a bar or café.
• Students may suggest problems with service, or the quality of coffee, or that there is only one seat.
• The waiter or waitress may fix the problem.

Picture b:

• They are in the street or in a town / city.
• Students may suggest problems with the car, or the fact that the man can’t walk well.
• The woman may help the man get into the car.

Picture c:

• They are in a hotel, near the reception desk.
• There seems to be a problem with the shower.
• Perhaps the receptionist can get somebody to fix it.