Cover of Outcomes Advanced - Workbook

Answer — Exercise 1

06 - Conflict and resolution (Part 3)·Outcomes Advanced - Workbook

Question

Quickly read the email. Why is James writing?

Answer

to complain about the service of an online DVD rental club

Exercise 2 →

More exercises in 06 - Conflict and resolution (Part 3)

Ex. 2
Ex. 3
Ex. 4
Ex. 6