The key to exercise solutions in chapter 14 - Banking on change for the textbook Outcomes Advanced - Student's Book with authors Carol Nuttall and Amanda French from National Geographic Learning
Question
Read the blog post opposite. Then work in pairs and explain its headline.
Answer
Here are four possible ways of interpreting the headline, plus a summarising statement:
In short, putting people first in terms of the legal process may help banks get better at putting customers first, rather than simply seeking profit.
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