The key answer of exercise 5
The key to exercise solutions in chapter 6f - Writing for the textbook On Screen B1+ - Student's Book with authors Virginia Evans and Jenny Dooley from Express Publishing
Question
Find and replace the opening and closing remarks in Dan's email with other appropriate ones from the Useful Language box.
Answer
It must be awful to be afraid of dogs, but I think I can help you get over it. = I'm sorry to hear that you are so afraid of dogs, but I think I can help.
I really hope those ideas are useful. Let me know how you get on. = I hope I've been of some help. Write and tell me how you get on.