The key answer of exercise 1
The key to exercise solutions in chapter Writing bank 7 for the textbook New Total English Upper-Intermediate - Students' Book with authors Araminta Crace and Richard Acklam from Pearson Education
Question
Read the email and answer the questions.
Answer
- She didn't receive food and accommodation costs and was given misleading information after her flight from Malaga to London was cancelled due to an airline strike. This resulted in her rebooking a flight for four days later at double the standard price, even though there were cheaper flights available the following day.
- Immediate compensation for the price of the rebooked ticket and for the accommodation and food costs she incurred.
- state the problem; give details; request action
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