The key answer of exercise 1

b) autocratic or laissez faire

c)

Autocratic

• What it means → The manager makes decisions and tells the staff what to do.
• How the speaker feels about it → Finds it a bit annoying.
• When it works well → When it’s a question of keeping people safe.

Democratic

• What it means → Everyone can contribute ideas or opinions and then the manager makes the final decision.
• How the speaker feels about it → Finds it motivating and likes working this way.
• A disadvantage → It can take a long time for decisions to be made.

Laissez faire

• What it means → The manager leaves the workers to make their own decisions.
• How the speaker feels about it → When workers have a lot of decisions to make every day.
• A disadvantage → It won’t work if workers haven’t had enough training.