Cover of the textbook New Total English Intermediate - Students' Book

The key answer of exercise 1

The key to exercise solutions in chapter 9.2 - Skills and experience for the textbook New Total English Intermediate - Students' Book with authors Rachael Roberts, Antonia Clare and JJ Wilson from Pearson Education

Question

  1. -
  2. Listen to descriptions of the different management styles (1-3) below. Which style do you think the boss in the picture has?
  3. Listen again and complete the notes.

Answer

b) autocratic or laissez faire

c)

Autocratic

  • What it means → The manager makes decisions and tells the staff what to do.
  • How the speaker feels about it → Finds it a bit annoying.
  • When it works well → When it’s a question of keeping people safe.

Democratic

  • What it means → Everyone can contribute ideas or opinions and then the manager makes the final decision.
  • How the speaker feels about it → Finds it motivating and likes working this way.
  • A disadvantage → It can take a long time for decisions to be made.

Laissez faire

  • What it means → The manager leaves the workers to make their own decisions.
  • How the speaker feels about it → When workers have a lot of decisions to make every day.
  • A disadvantage → It won’t work if workers haven’t had enough training.