Cover of the textbook Navigate Pre-Intermediate B1 - Workbook

The key answer of exercise 3

The key to exercise solutions in chapter 5.4 - Speaking and writing for the textbook Navigate Pre-Intermediate B1 - Workbook with authors Jane Hudson from Oxford University Press

Question

Complete the email with the phrases in the box.

Answer

  1. recently ordered
  2. I'm afraid I'm not happy
  3. they are completely different
  4. I didn't receive
  5. I'd like to return
  6. Could you please send
  7. get a refund
  8. Yours sincerely