The key answer of exercise 1
The key to exercise solutions in chapter Communication 1 for the textbook Identity B1+ with authors Elizabeth Sharman from Oxford University Press
Question
Watch or listen and read. Where is Zac? Why is Ali having trouble understanding him?
Answer
Zac is in Scotland, specifically in the Highlands, visiting his cousin. Ali is having trouble understanding him because the connection is poor, leading to breaks in the conversation and difficulty hearing what Zac is saying. Additionally, there are background noises on Ali's end, such as noise from the garden and possibly other distractions, making it harder for Ali to focus on the conversation.