The solution for exercise 2 in chapter 5.6 - Speaking of Focus 4 - Student's Book by Kay Sue, Jones Vaughan, Brayshaw Daniel and Beata Trapnell
Question
Listen to two friends, Hannah and Daniel, discussing a problem and answer the questions.
Answer
The door to the shop wouldn't open. The key broke off in the lock. Then Hannah tried to get into the shop through an open window at the back, but she got stuck and the alarm went off.