Cover of the textbook Focus 2 - Student's Book

The key answer of exercise 6

The key to exercise solutions in chapter 7.7 - Writing for the textbook Focus 2 - Student's Book with authors Daniel Brayshaw, Sue Kay and Vaughan Jones from Pearson Education

Question

Rewrite the sentences so that they are polite.

Answer

  1. I would be grateful if you could replace the phone.
  2. I am very disappointed with this phone
  3. Could you please refund my money?
  4. I am afraid I have a complaint to make.