The key answer of exercise 4

a)

1

• Florence is a young woman (late teens / twenties).
• Ruth is much older (seventies).
• Ruth is Florence's grandmother.

2

1. 3
2. 1
3. 5
4. 2
5. 8

b)

1. Ruth: a; Florence: c
2. Florence: d, but c (kiss on cheeks) for close female friends; Ruth: b, or a (shake hands) for someone you haven't seen for a long time
3. Florence: a on a first date, but the woman should offer to pay (b). After that, c if they have the same amount of money, or d if one has more than the other; Ruth: a
4. Ruth: c; Florence: b
5. Ruth: d; Florence: c