The key answer of exercise 2
The key to exercise solutions in chapter 05 - Speaking for the textbook Cutting Edge Intermediate - Student's Book with authors Sarah Cunningham, Peter Moor and Jonathan Bygrave from Pearson Education
Question
Work in pairs. Watch and listen to conversations 2 again. Rewrite the secretary's part to make his conversation more polite.
Answer
- Can I ask who's calling?
- Could I ask what the call is concerning?
- OK, could you hold the line while I try to put you through?